IT Change Analyst
IT Change Analyst urgently required to work on a contract basis in London. This is a fantastic contract opportunity for a large multi-national client.
We are looking for an IT Change Analyst to lead process change and development initiatives as the subject matter expert (SME) on ITSM best practices.
The ideal candidate should have extensive experience in developing required documentation such as workshop agendas, presentations, gap analysis reports, process flow diagrams and will manage and communicate ISTM process and business requirements to the delivery team to ensure proposed solutions meet business expectations.
The candidate should also be able to demonstrate identifying areas of process improvement (efficiency and effectiveness) and recommending solutions that detail pros, cons, and risks. Promoting continuous process improvement practices through process metrics/KPI’S dashboards is also required.
If you are interested in this position, please respond with your CV by return and I’ll be happy to share the job description with you.
Michael Bailey International is acting as an Employment Business in relation to this vacancy.